Returns & Exchanges
At You Know Who's, we want you to love your style. If you are not completely satisfied with your purchase, you can return or exchange any item within 30 days of delivery.
Initiate Your Return
Log into our online portal with your order number and email address to select the items you wish to send back.
Pack Your Items
Place the unworn items with original tags still attached into their original packaging to ensure they are protected during transit.
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
Drop Off & Refund
Drop off your package at any authorized carrier location; once received and inspected, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing